For your convenience, we have tried to answer most questions in our Frequently
Asked Question (FAQ) area. Please review that area now if you haven't already.
Here are the BIG TWO:
How Soon is Cash Back Credited to My DealDigs Account?
While most merchants provide a report in just a few days, others may take up
to 3 weeks from the SHIPPING date. As a result, nothing will show in your account
until we receive the merchant report. Please wait at least 3 weeks after your
ENTIRE order has been shipped to see your money in your Cash Back account. After
3 weeks if you still don't see anything, please send us the complete order information
on a Support Request.
When Do I Get My DealDigs Cash Back?
Depending on the merchant it may take from 91 to 121 days. Because merchants
typically have 90 days to reverse a transaction for return purposes. During
this time your account will show "Pending". Some merchants take longer than
others to pay us, and we can't pay you until they pay us! When the money is
in your account, it will show that you have an "Available Balance" You can then
request payment.
